IT expertise with a human touch

In-house or in the cloud: infrastructure solutions, managed services, and IT support, custom-designed for you.

IT experts you'll actually enjoy talking to + ultra-flexible options = uncommon solutions.

Strategic Planning
& Roadmaps

STRATEGIC PLANNING & ROADMAPS

As your business grows, your IT needs change. We’ll help you set your company up for seamless, scalable, long-term success.

Managed
Services

MANAGED SERVICES

Out of sight; out of mind. Our remote hosting can save you money, manpower, and stress while keeping your systems in safe hands.

Application & Web Development

APP & WEB DEV

We engineer back end system integrations and front end experiences to help ensure you realize the promise of your data and technology investments.

Vulnerability Scanning
& Remediation

VULNERABILITY SEARCH & REMEDIATION

Don’t be the next company struck by a virus, ransomware, or a data breach. We’ll assess your systems and help you defend your business.

Risk
Assessments

RISK ASSESSMENTS

Are you prepared in the event of disaster? We’ll analyze your risk factors and help you create a plan for response, mitigation, and recovery.

Infrastructure
Management

INFRASTRUCTURE MANAGEMENT

Remotely or onsite, we’ll take care of your hardware and software. Let us do what we do best, so you can do what you do best.

Migrations
& Cloud Adoption

CLOUD ADOPTION

Moving workloads to the cloud? We’ll create a strategy to migrate you smoothly and securely. We'll keep your systems modern, streamlined, and updated, so your business stays ahead of the curve. 

 

Desktop Support
& Service Desk

DESKTOP SUPPORT & SERVICE DESK

Whenever you need us, we’re here to help. Our experienced and personable (no, really) consultants are ready to solve any IT issues that pop up.

Getting Rid of Ransomware

CASE STUDY

Most companies never expect to be the victims of a cyberattack. But ransomware is insidious and undiscerning, striking even the smallest, most unlikely victims. Last year, companies lost almost $1 billion to ransomware. And it strikes close to home.

Challenge

Recently, a Sacramento-area building restoration company experienced a ransomware attack that completely encrypted and locked down all of the business’s files—many of which were not backed up. The company’s leadership called us after hours, and we deployed an engineer immediately to the company site to diagnose and mitigate the problem. The engineer then worked with the company to develop a new strategy for backup and disaster recovery, as well as ongoing IT security and maintenance.

Upon arriving onsite, our first priority was locating the problem and preventing the virus from spreading further. The engineer recognized the virus as a variation of the CryptoLocker ransomware trojan and quickly removed network access for the servers and shut them down. From that point, the online security community took over searching for the ransomware encryption key, and we turned our focus to disaster recovery and getting the company’s employees back to work.

Business Impact

We devised new strategies for recovery/replacement, backup procedures, and enhanced IT security measures.

Recovery/Replacement Strategy: replaced the servers, firewall, and antivirus, and migrated certain data and processes to the cloud, built the company a new domain network and reengineered their entire environment to be more secure.

Backup/Restore Strategy: devised a backup and disaster recovery strategy for the future, making recommendations for both new policies and equipment. If an attack or data loss happens in the future, We will be able to restore and get the company back to work with less than a day of disruption.

Security/Maintenance Strategy: identified the entry point as a vendor account and worked with the leadership to create a more robust security and equipment maintenance strategy that limited access and trained employees on security roles.

Talk to our techxperts

 

Let's work together to help you get the most out of your IT investment.

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866-690-4030  |  hello@averro.com